Operational Efficiency Specialist

6 days ago

Sargodha, Punjab, Pakistan beBeeWorkforceManagement Full time $90,000 - $120,000
Job Description">

Workforce management is a critical component of operational efficiency. As a key member of the team, you will play a vital role in optimizing workforce strategies to enhance productivity and profitability.

You will leverage your analytical skills to support both frontline staff and management in achieving service-level objectives while adapting to dynamic demands of the contact center environment.

The ideal candidate will have a proven track record of providing comprehensive support to operational teams, ensuring seamless delivery of KPIs through effective workforce management practices.

  • Develop and maintain operational reports, including client SLA reports, daily & real-time adherence reports, and outage reports.
  • Utilize advanced reporting tools and Excel to create interactive dashboards facilitating data-driven decision-making and KPI maintenance.
  • Conduct volume forecasting and develop staff scheduling plans aligned with the forecast to optimize resource allocation.
">Required Skills and Qualifications">

The following skills and qualifications are required for this role:

  • Minimum 2 years of experience in workforce management or a related field.
  • Proficient in MS Office 365, Google Suite, Salesforce (CRM), and Genesys.
  • Strong analytical and problem-solving skills with proven ability to manage reporting and visibility into workforce management metrics (KPIs).
">Benefits">

We offer a diverse and inclusive workplace that values creativity and innovation. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities, and perspectives.

  • Operational Efficiency Specialist

    6 days ago

    Sargodha, Punjab, Pakistan beBeeEmpowerer Full time $60,000 - $80,000

    Job OverviewWe empower physical operations teams with innovative solutions to enhance work efficiency, safety and profitability.Motive serves over 100,000 customers across diverse industries.Key Responsibilities:Implement operational tools to improve productivity.Enhance team performance through strategic initiatives.Requirements:Strong analytical and...

  • Process Efficiency Specialist

    6 days ago

    Sargodha, Punjab, Pakistan beBeeConstruction Full time $80,000 - $110,000

    Job Title: Process Efficiency SpecialistThe construction industry is undergoing rapid transformation, and the implementation of efficient workflows is crucial for meeting project demands.Key Responsibilities:Develop Operational Frameworks: Establish streamlined processes to enhance operational performance.Coordinate Project Schedules: Ensure timely task...

  • Enhancing Operational Efficiency as an OTA Specialist

    6 days ago

    Sargodha, Punjab, Pakistan beBeeOrganizational Full time 1,200,000 - 2,500,000

    OTA Management Job DescriptionWe are seeking an intermediate level professional with strong English communication skills to fill the role of OTA Manager.This position involves evaluating booking information for accuracy and providing top-notch customer support as a key member of our team in the Accounting industry.The successful candidate will be responsible...

  • Financial Operations Specialist

    6 days ago

    Sargodha, Punjab, Pakistan beBeeFinancial Full time 4,000,000 - 6,000,000

    Job Title: Financial Operations SpecialistWe are seeking a highly detail-oriented Financial Operations Specialist / Controller to manage the accounting and financial functions for multiple business entities. Their key responsibilities will include managing financial data, analyzing financial performance, preparing financial reports, and implementing internal...

  • Operational Excellence Specialist

    5 days ago

    Sargodha, Punjab, Pakistan beBeeOperational Full time 4,500,000 - 7,500,000

    Job OverviewWe are seeking a seasoned Operational Excellence Specialist to lead and optimize our operational processes, ensuring seamless execution and maximizing productivity.

  • Senior Business Operations Coordinator

    6 days ago

    Sargodha, Punjab, Pakistan beBeeData Full time $50,000 - $75,000

    Job TitleWe are seeking an experienced Business Operations Specialist to drive efficiency and accuracy for a scaling company.You will own complete data management, reporting, and administrative support for the revenue team, managing lead data quality and creating reports.What success looks like: achieving 99%+ data accuracy across all systems with timely...

  • Senior Ecommerce Operations Specialist

    6 days ago

    Sargodha, Punjab, Pakistan beBeeEcommerce Full time $40,000 - $80,000

    Job OpportunityWe are seeking a detail-oriented and strategic operations specialist with expertise in e-commerce operations.About the RoleThis position is ideal for someone who thrives in a fast-paced environment, is eager to align with a mission-driven organization, and is excited about making an impact.Cultural FitWe value individuals who embody our...

  • Inventory Management Specialist

    6 days ago

    Sargodha, Punjab, Pakistan beBeeInventoryManagement Full time 2,000,000 - 3,000,000

    Job Title: Inventory Management SpecialistWe are seeking a highly skilled Inventory Management Specialist to oversee the organization and control of our inventory.Responsibilities:Develop and implement efficient inventory management systems to optimize stock levels and minimize losses.Collaborate with cross-functional teams to streamline supply chain...

  • E-Commerce Operations Specialist

    6 days ago

    Sargodha, Punjab, Pakistan beBeeEcommerce Full time 750,000 - 1,500,000

    As a E-Commerce Operations Specialist, you will play a key role in supporting our clients with their commercial invoices and packing lists.Key ResponsibilitiesYou will be responsible for managing digital product inventory on Amazon, utilizing web analytics and optimization tools to drive sales and improve customer satisfaction.English language proficiency:...

  • Technical Operations Specialist

    6 days ago

    Sargodha, Punjab, Pakistan beBeeEngineer Full time $60,000 - $90,000

    Job DescriptionThe primary responsibility of this role is to provide technical support and ensure seamless operations for customers utilizing our platform. As a key member of the support team, you will be tasked with managing, tracking, diagnosing, troubleshooting, and identifying root causes for customers in Technical Support for all products.Technical...