Reliable System Expert

4 days ago

Hyderabad City Taluka, Pakistan beBee Careers Full time
About This Role

Splunk, Information Technology Infrastructure Library (ITIL), IT Service Management (ITSM)


We're seeking an experienced Site Reliability Engineer with 8+ years in IT Service Management (ITSM) and hands-on expertise in Application Performance Monitoring (APM) tools like Datadog and Splunk. The ideal candidate will be a self-driven professional who can build resilient monitoring systems and improve application observability.

Role Type: Full Time

Experience: 8+ Years


Key Responsibilities
  • Utilize and manage APM tools such as Datadog to ensure efficient performance monitoring.
  • Leverage expertise in Splunk to support system observability and troubleshooting.
  • Integrate APM tools with third-party platforms for seamless communication.
  • Design and implement alerting mechanisms using monitoring and logging tools to detect and resolve potential issues proactively.
  • Define and track Key Performance Indicators (KPIs) for system health and efficiency.
  • Streamline alerts to reduce noise and improve incident relevance.
  • Conduct periodic reviews to expand observability coverage across applications.
  • Analyze metrics regularly to identify anomalies and performance patterns.
  • Update dashboards as needed to reflect current operational metrics and system status.
Requirements
  • 8+ years of experience in ITIL/ITSM process management.
  • At least 5 years of hands-on experience with Datadog or equivalent APM tools.
  • Proficiency in Splunk for data analysis and visualization.
  • Strong verbal and written communication skills.
  • Excellent organizational abilities with the capability to manage and prioritize multiple tasks.
  • Previous experience in an application support or similar SRE role.
  • Familiarity with other monitoring tools and emerging technologies is a plus.
Benefits

The selected candidate will have the opportunity to work on challenging projects, collaborate with a talented team, and contribute to the growth and success of our organization.

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