
Technical Support Expert
1 day ago
System Administration and Technical Support
The successful candidate will provide systems administration support, troubleshooting, and resolving local area network and personal computer issues.
Key Responsibilities
- Administer, install, operate, and maintain AFCENT network and day-to-day technical operation of the Network Control Center (NCC)
- Work with AFCENT NOSC to integrate the deployed location's local network into the AFCENT Enterprise Network and support projects deployed by the NOSC
- Engineer, install, and maintain network equipment to support new and emerging requirements
- Respond to and work with Client System Technicians (CSTs) and other base agencies to troubleshoot and resolve local area network and personal computer issues
- Provide responsive services, real-time network level configuration control, network restoration, quality control, and performance standards, status reporting, Master Station Log (MSL), and other actions as required
- Ensure network rights and privileges are commensurate with roles and responsibilities; do not delegate network rights and privileges without the approval of the NOSC or local communications squadron commander
Required Qualifications
High School diploma or equivalent required. Six to nine years of experience in systems administration and technical support, or commensurate experience. IAT-II Certification, A+, MCSA-Windows 10 or newer, and one or more of the following certifications: MCSA-Windows Server 2012/2016 or newer, MCSA-SQL Server 2012/2014, Microsoft 365 Certified: Modern Desktop Administrator Associate, or Microsoft Certified: Azure Administrator Associate
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