Support Coordinator

2 days ago

Islamabad, Islamabad, Pakistan beBee Careers Full time

About Us

We are a forward-thinking organization that provides diversified services to small and medium-sized businesses in the international market. Our team of educated experts is motivated to handle tasks that bring capacity to your workday. We envision creating an eco-system that resonates with the human touch every business needs.

Job Role:

You will play a key role in providing administrative and operational support to our clients. This position offers an exciting opportunity for individuals with strong organizational skills, attention to detail, and a passion for delivering exceptional client services in a virtual environment.

  • Administrative Support: Perform general administrative tasks such as managing calendars and scheduling appointments.
  • Communication Management: Act as a liaison between clients and internal teams, handling correspondence, and ensuring timely and accurate communication.
  • Meeting Coordination: Assist in coordinating virtual meetings, including scheduling, sending invitations, and preparing necessary materials.
  • Task Prioritization: Prioritize tasks and manage time effectively to meet client deadlines and expectations.
  • Research and Analysis: Conduct research on diverse topics as assigned, providing relevant information to decision making.
  • Client Relationship Management: Build and maintain positive relationships with clients, understanding their needs and ensuring a high level of client satisfaction.
  • Customer Complaint Analysis: Analyze customer complaints, identify underlying issues, and recommend effective solutions to enhance customer satisfaction.
  • Price Quotes: Prepare and offer price quotes to clients' customers, ensuring accuracy and alignment with product and service offerings.

Qualifications and Skills:

We are looking for individuals with a 4-Year Bachelor's degree, preferably in Accounting & Finance, Business Studies, Economics, or Public Relations. Strong interpersonal and communication skills are required. Entry-level or minimal experience in client-facing roles, with a passion for sales, is also desirable. Detail-oriented individuals with the ability to manage multiple tasks are preferred. A willingness to learn is essential.

Compensation and Benefits:

We offer a market-competitive base salary, allowances, performance-based bonuses, annual bonuses and increments, and company-wide success bonuses. Medical insurance and wellbeing benefits are also provided.

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