
POS Relationship Officer
5 days ago
We are seeking a highly skilled Relationship Officer to manage and develop relationships with merchants who use POS systems for payment processing.
- Client Management: Build and maintain strong relationships with existing clients, ensuring their needs are met and exceeded.
- Business Development: Identify new business opportunities and collaborate with cross-functional teams to drive growth.
- Account Support: Provide timely and effective support to ensure seamless transaction processing and resolve any issues that may arise.
- Sales and Marketing: Develop and implement sales strategies to attract new clients and promote our services.
- Training and Onboarding: Design and deliver training programs to equip merchants with the skills necessary to effectively utilize our services.
- Performance Monitoring: Analyze key performance indicators to optimize account performance and improve overall customer satisfaction.
- Compliance: Ensure all activities adhere to relevant regulations and industry standards.
To succeed in this role, you will require:
- Strong interpersonal and communication skills.
- A good understanding of payment processing technologies.
- The ability to manage multiple client accounts effectively.
- Excellent problem-solving and analytical skills.
- Strong organizational and time management skills.
We offer a dynamic work environment and a range of benefits, including:
- Ongoing training and professional development opportunities.
- A competitive salary and bonus structure.
- A comprehensive benefits package.
- The opportunity to work with a leading financial services company.
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