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Sales and Marketing Executive
2 weeks ago
We are dedicated to providing exceptional customer service and building long-lasting relationships with our customers. Our goal is to deliver outstanding customer experiences that exceed expectations.
Job Description:We are seeking a highly motivated and customer-focused individual to join our team as a Menswear Relationship Manager. In this role, you will be responsible for providing exceptional customer service, promoting our menswear products, and developing strong relationships with our target audience.
Key Responsibilities:- To provide and promote a professional, high-quality, front-line customer-focused telephone, email, and mailing service to all customers.
- To proactively seek to identify customer needs and effectively respond and refer leads to the appropriate channels for follow-up.
- To take ownership and responsibility for all inquiries presented to the Customer Relationship department, identify customer needs, and utilize appropriate questioning and listening skills to identify and offer appropriate solutions.
The successful candidate will have excellent communication and interpersonal skills, a proactive approach to customer service, and the ability to work effectively in a fast-paced environment.