Technical Implementation Specialist

3 days ago


Lahore, Punjab, Pakistan Eonhealth Full time

Eonhealth is pioneering the use of Artificial Intelligence to transform healthcare through innovative technology.

As a Technical Implementation Specialist, you will collaborate closely with internal teams to gather and scope product requirements, ensuring seamless customer implementations. This role involves performing technical configuration steps, managing data uploads, and using custom scripts and SQL queries for historical data backloads and global product changes.

About the Opportunity
  • You'll track and document customer-specific dashboard data, provide time estimates for customizations, and maintain consistent communication with clients for feedback and approvals.
  • This role requires providing technical support during implementation calls and collaborating with cross-functional teams to deploy custom requirements.

We're seeking an experienced professional with a strong background in SQL and experience using Jira, Slack, and GitHub. Knowledge about HL7 standards is a plus. If you have excellent English communication skills and experience with documenting root cause analysis, we'd love to hear from you.

Responsibilities
  • Collaborate with internal teams to gather and scope new product requirements during customer implementations.
  • Perform technical steps of the implementation process, including developing and reviewing site-specific data configurations.
  • Manage and perform bulk dashboard uploads, like historical data backloads and global product data changes using custom scripts and SQL queries.


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