Remote IT Support Role

2 days ago


Lahore, Punjab, Pakistan Andromeda Technologies (Pvt) Ltd Full time

Andromeda Technologies (Pvt) Ltd is seeking a highly motivated and experienced Customer Experience Specialist to join our team. The ideal candidate will be responsible for delivering exceptional customer support and ensuring a positive experience for our clients.

Key Responsibilities:
  1. Provide technical support to customers via various communication channels
  2. Develop and maintain strong relationships with customers to enhance loyalty and retention
  3. Collaborate with internal teams to identify areas for improvement and implement changes
  4. Contribute to the development of process improvements and best practices

Requirements:

  • Bachelor's degree in a relevant field, such as Business Administration or Communications
  • Excellent communication and interpersonal skills, with the ability to work with diverse stakeholders
  • Strong analytical and problem-solving skills to resolve complex customer issues
  • Prior experience in customer-facing roles or technical support is preferred


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