
Quality Assurance Specialist
15 hours ago
- Develop and implement a quality management system that aligns with ISO 9001 standards.
- Review and update quality policies, procedures, and documentation to ensure compliance with ISO 9001 requirements.
- Lead the implementation and maintenance of the ISO 9001 Quality Management System.
- Oversee the design and execution of quality control processes to ensure operational consistency and adherence to established quality benchmarks.
- Develop and monitor key performance indicators (KPIs) related to quality and report findings to management.
- Foster a culture of continuous improvement within the organization by identifying opportunities for process enhancements and efficiency gains.
- Propose and implement improvements based on data analysis and trends.
- Plan and conduct regular internal audits to assess compliance with ISO 9001 standards.
- Collaborate with department heads to address and rectify non-conformities identified during audits.
- Proven experience in quality management or a related field, preferably with 2+ years of experience.
- Bachelor's degree in quality management, business administration, or a related field.
- Certification in quality management, such as Certified Quality Manager or ISO 9001 Lead Auditor, is highly desirable.
- Experience in implementing and maintaining ISO 9001 Quality Management Systems is essential.
- Strong understanding of quality principles, processes, and methodologies.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong analytical and problem-solving abilities.
- Ability to work collaboratively and influence cross-functional teams.
Work Details:
- Work from office environment.
- Shift time: 12pm-9pm UK Time (8am-5pm).
- Location: Bahria Town Ph 7 Office.
-
Quality Assurance Specialist
10 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeQuality Assurance SpecialistThis role involves overseeing the quality of our products and services to ensure they meet our organization's standards.Key Tasks:Develop Quality Standards and proceduresConduct Quality Audits and identify areas for improvementCollaborate with Teams to implement quality improvementsAnalyze Data to inform quality decisionsProvide...
-
Quality Assurance Specialist
16 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeQuality Assurance SpecialistWe are seeking a detail-oriented and analytical individual to fill the role of Quality Assurance Specialist. As a key member of our contact center team, you will be responsible for evaluating consumer data to measure agent service skills and policy adherence.Evaluate consumer data to measure agent service skills and policy...
-
Call Center Quality Assurance Specialist
15 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeJob Specification For Quality Assurance SpecialistSucceeding as a Quality Assurance Specialist requires a unique blend of technical expertise and interpersonal skills. We are looking for individuals who can effectively communicate with customers, colleagues, and management.The successful candidate will have a strong background in customer service, excellent...
-
Quality Assurance Expert
14 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeJob DescriptionWe are seeking an experienced Quality Assurance Specialist to oversee the quality of outbound calls. The successful candidate will assess agent performance, ensure compliance with company policies and industry regulations, and provide actionable feedback to improve overall call quality and customer satisfaction.
-
Technical Quality Assurance Specialist
2 weeks ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeJob OverviewWe are seeking a highly skilled Technical Quality Assurance Specialist to join our team. The ideal candidate will possess strong analytical skills, excellent technical writing abilities, and experience in functional testing on web-based and smartphone applications.
-
Customer Service Quality Assurance Specialist
15 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeRequirements For Quality Assurance Specialist PositionWe are seeking a highly motivated and detail-oriented individual to join our team as a Quality Assurance Specialist. The ideal candidate will possess a strong background in customer service, excellent communication skills, and the ability to work independently.The successful candidate will have a minimum...
-
Quality Assurance Specialist
4 days ago
Rawalpindi Cantonment, Pakistan Allure Digital Full timeWe are looking for a detail-oriented and experienced Quality Assurance (QA) Specialist to monitor, evaluate, and enhance the quality of outbound calls in our company. The QA Specialist will be responsible for assessing agent performance, ensuring compliance with company policies and industry regulations, and providing actionable feedback to improve overall...
-
Quality Assurance Specialist
2 weeks ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeJob DescriptionWe are seeking a Quality Assurance Associate to oversee the quality of our products and services, ensuring they meet high standards.Key Responsibilities:Develop and maintain quality standards for all products and servicesConduct thorough tests to identify any issues or defects in productionCollaborate with superiors to address proposed...
-
Quality Assurance Manager
15 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeISO 9001 Quality Assurance Specialist:We are seeking an experienced ISO 9001 Quality Assurance Specialist to join our team. The ideal candidate will have a strong understanding of ISO 9001 standards and quality management systems.Responsibilities include developing and implementing a quality management system that aligns with ISO 9001 standards, reviewing...
-
Quality Assurance Specialist
2 weeks ago
Rawalpindi Cantonment, Pakistan Voxnet Communications Full timeThe primary responsibility of the call center Quality Assurance Representative is to measure and evaluate the performance of the sales and customer service representatives who come in direct contact with the company's consumer base. The quality assurance representative must ensure compliance with company and industry standards.The Quality Assurance...