Account Manager Lead

5 days ago


Bahawalpur, Punjab, Pakistan foodpanda Full time

About the Opportunity

  • As a key member of our team, you will drive incremental orders and ensure retention, exclusivity, and stronger relationships with GMV Class A & B vendors. You will optimize business performance, growth, and enhance their experience by working at 360 degrees.
  • You will help drive a better experience by training restaurant staff, collaborating with operations/owners to improve menu displays, sharing reports, and working with marketing teams to create promotions/events and optimize performance.
  • Identify and implement newer value-add initiatives and be proactive in finding solutions for them. This may include exclusive partnerships with key accounts either offline or on foodpanda with targeted monthly growth as the main KPI.
  • E nsure DL Photography of Top Key Accounts.
  • Acquire deals for monthly and event-based campaigns.
  • Monitor logistics performance on a daily/weekly basis.
  • Reduce issue rate or fail rate.
  • Work with internal cross-functional stakeholders to define requirements to deliver strategies and develop tactical implementation plans. Manage cross-functional project plans, risks & issues, blockers & actions.
  • Support cross-functional teams in delivering the strategy by facilitating communication of lessons learned, resolving urgent issues, lining up appropriate group level support, and deploying processes & tools.
  • Maintain visibility and communication across & report on progress to the management team.
  • Additional tasks/projects as they arise.

Requirements

  • 1.5 years of account directorship experience.
  • Negotiations and communications skills.
  • Presentation and business review skills.
  • Knowledge of food and operational costings.

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