Customer Service Professional

1 day ago

Lahore, Punjab, Pakistan beBeeAccounting Full time 450,000 - 750,000

Fresh graduates with a degree in business, accounting, finance, or a related field are encouraged to apply for this exciting role.

Job Overview

This is a remote opportunity to work as an evening customer service representative. The ideal candidate will be responsible for managing customer inquiries via phone, email, and chat. This includes assisting clients with account-related questions and issues, providing information about our services and pricing, maintaining detailed records of customer interactions, collaborating with team members to resolve complex issues, and ensuring a positive experience for clients and encouraging their loyalty.

Key Responsibilities
  • Manage customer inquiries via phone, email, and chat.
  • Assist clients with account-related questions and issues.
  • Provide information about our services and pricing.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to resolve complex issues.

The successful candidate will possess strong communication skills, both written and verbal, proficiency in Microsoft Office and basic accounting concepts, the ability to work independently and in a team-oriented environment, strong problem-solving abilities and attention to detail, and time management skills to handle multiple inquiries efficiently.

Requirements
  • Strong communication skills, both written and verbal.
  • Proficient in Microsoft Office and basic accounting concepts.
  • Ability to work independently and in a team-oriented environment.
  • Strong problem-solving abilities and attention to detail.
  • Time management skills to handle multiple inquiries efficiently.

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