Customer Success Specialist

4 weeks ago

Lahore, Punjab, Pakistan Service Prime Solution Full time

We are seeking a motivated and professional Customer Success Specialist to join our remote team as a Solar Appointment Setter. In this role, you will be the first point of contact for potential clients interested in switching to solar energy. Your main responsibility will be to qualify leads and schedule appointments for our solar consultants.

This is a commission-based position, ideal for individuals who are self-driven and passionate about sustainability, customer success, and remote work.

Key Responsibilities:

  • Conduct outbound and inbound calls to potential solar leads.
  • Qualify prospects based on set criteria and schedule appointments for solar consultants.
  • Follow up on previous leads and maintain an organized record of interactions.
  • Provide a friendly, informative, and professional customer experience at all times.
  • Work closely with the sales and technical teams to ensure smooth appointment handovers.
  • Meet daily/weekly appointment-setting targets.

Requirements:

  • Proven experience in customer service, telesales, or appointment setting (solar industry is a plus).
  • Must have a laptop, professional headset, and strong internet connection (minimum 10 Mbps).
  • Strong verbal communication and interpersonal skills.
  • Fluent in English with a clear, professional phone presence.
  • Self-motivated, results-driven, and comfortable working in a fully remote setup.
  • Ability to work flexible hours depending on the target market's time zone.

What We Offer:

  • 100% remote work environment
  • Attractive commission structure with high earning potential
  • Training and script guidance provided
  • Opportunity to grow in the booming solar industry
  • Supportive and performance-driven team culture
  • If you're ready to play a key role in helping homeowners save money and support renewable energy—apply now and start making a difference
Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
  • IndustriesConsumer Services

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