
UK Customer Support Agent
2 weeks ago
Client Liaison Role
We are seeking a skilled Client Liaison to join our team as a Remote Client Liaison. This role involves providing exceptional customer service to clients via phone, email, and chat channels. As a key member of our team, you will be responsible for ensuring that client queries are resolved efficiently and effectively.
Key Responsibilities
- Handle client inquiries and resolve issues in a professional and courteous manner.
- Provide accurate and helpful information to clients about our products and services.
- Collaborate with colleagues to achieve client satisfaction goals.
- Stay up-to-date with product knowledge and industry trends to provide expert advice to clients.
Requirements and Qualifications
- Excellent communication skills in English (UK accent preferred).
- Strong problem-solving abilities and a client-focused approach.
- Previous customer service experience is highly desirable.
What We Offer
- A competitive salary package.
- Opportunities for career growth and advancement.
- Comprehensive training and ongoing support.
- A dynamic and inclusive work environment.
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