Call Quality Agent

Night Call Center AgentThis Night Call Center Agent position involves handling a high volume of customer calls, ensuring compliance with company policies and procedures, and collaborating with team members to improve productivity. Excellent time management skills are required.

Call Center AgentsDatumsquare IT Services, PakistanOur job timing is from 8:00 PM to 4:30 AM. The job includes making calls for our outbound campaign and generating leads. Scripts and training shall be provided. The job is not hard but can be monotonous. Agents with experience will be strongly preferred. Salary increases with time depending on sincerity....

Job Title: Call Quality AnalystCompany: Translation EmpireLocation:Rawalpindi / IslamabadKey Responsibilities:Monitor inbound/outbound calls for quality assuranceEvaluate communication, professionalism, and policy adherenceProvide feedback to agents and team leadsIdentify improvement areas and assist in coachingPrepare reports and document call...

Quality Assurance Specialist - Call Center">We are seeking a detail-oriented Quality Assurance Specialist to join our team in Rawalpindi, Pakistan. As a key member of our call center sales and support team, you will play a critical role in ensuring the quality of work performed by agents through live monitoring and use of call recording systems and...

Responsibilities:A Language Assessor will be responsible for conducting English language assessments, including coordinating assessments for new and existing employees, both in-house and with third-party external agencies.Perform daily call quality monitoring of all employees, reviewing 1-5 calls per day, and contribute as a team member to ensure quality...

Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer...

Job Title: Call Quality AnalystKey Responsibilities:Monitor inbound and outbound calls to ensure high-quality communication.Evaluate call performances based on professionalism, policy adherence, and key performance indicators.Provide constructive feedback to agents and team leads to enhance their skills.Identify areas for improvement and assist in coaching...

Call Center AgentWe're looking for a senior verifier for our call center in Islamabad, Pakistan.1- A qualified candidate should have excellent written and verbal English communication skills.2- A qualified candidate must have at least 6-12 months of experience as a verifier on a Medicare campaign in a reputable company.3- Must be able to work the night shift...

Join to apply for the Call Center Agent role at Nexum Logix.Get AI-powered advice on this job and more exclusive features.We are a rapidly growing company offering premium software development services worldwide. Our mission is to simplify experiences while providing exceptional value to our customers. We are currently seeking an energetic and persuasive...

Our client company in the BPO sector is looking to expand their dynamic team with 5 experienced Call Agents. If you're starting your career, this is a fantastic opportunity for you to advance your career.Engage with potential clients through outbound calls.Present and explain insurance and final expense plans to customers.Meet and exceed sales...