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At the heart of every great hospital lies a skilled and compassionate Receptionist. If you have a passion for delivering exceptional customer service, working effectively in fast-paced environments, and maintaining accurate records, this role is perfect for you.
Key Responsibilities:- Provide warm welcomes to patients, families, and staff members, setting the tone for a positive experience.
- Ensure seamless communication by utilizing technology and interpersonal skills.
- Efficiently manage meal orders, bed referrals, and admission procedures.
- Maintain organized data, ensuring all necessary documents are up-to-date and easily accessible.
- Support administrative tasks, contributing to a tidy and efficient work environment.
- Act as unit coordinator when required, demonstrating adaptability and teamwork.
- A minimum of one year's experience in front desk or customer-facing roles.
- Excellent interpersonal skills, with a focus on customer satisfaction.
- Proficiency in basic computer applications, such as Microsoft Office.
- Ability to multitask, prioritize, and maintain composure in high-pressure situations.
- Good problem-solving, creative thinking, and critical thinking skills.
- Willingsness to work in COVID wards and critical patient care areas.
- Flexibility to work varied shifts, including mornings, evenings, and nights.
