
Service Delivery Executive
6 days ago
As a Service Delivery Executive, you will lead the Make-Up Assembly team to achieve operational excellence. You will develop and implement strategies to improve efficiency and safety, while maintaining a safe working environment.
Key Responsibilities:
- Develop and implement operational procedures to enhance efficiency and safety.
- Manage resources to meet handling operations requirements for airlines and catering activities.
- Ensure a safe working environment for employees and adherence to Company policies.
- Oversee attendance, overtime, leave approvals, disciplinary actions, and counseling for staff.
- Publish monthly reports and investigate complaints received from MCO.
- Deliver On-Job-Training (OJT) and create training aids and lesson plans.
- Update Operations and Airline Handling Reference manuals.
- Perform additional duties assigned by the immediate superior and maintain workplace safety and security policies.
Requirements:
- Degree in a related field.
- At least 5 years of experience in airport operations or a related field.
- Prior leadership experience is highly desirable.
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