Service Delivery Lead

4 days ago


Gujranwala, Punjab, Pakistan Paklite Lighting Fixtures & Ballasts Full time

Paklite Lighting Fixtures & Ballasts is looking for a highly motivated Service Delivery Lead to join its team.

About the Role

This is an exciting opportunity to lead a team of customer service professionals and drive business growth through exceptional service delivery.

  • Developing and implementing strategies to improve customer satisfaction and loyalty.
  • Leveraging data analytics to inform service improvement initiatives.
  • Mentoring and coaching team members to enhance their skills and performance.

The ideal candidate will have a strong background in customer service, leadership, and team management, with a proven track record of achieving exceptional results.

This role requires strong analytical and problem-solving skills, as well as the ability to communicate effectively with stakeholders at all levels.

Typical work activities include:

  1. Analyzing customer feedback and sentiment to identify areas for improvement.
  2. Developing and implementing process improvements to increase efficiency and effectiveness.
  3. Collaborating with cross-functional teams to achieve business objectives.

Paklite offers a dynamic work environment, opportunities for professional growth, and a competitive compensation package.



  • Gujranwala, Punjab, Pakistan E Square Services Private Limited Full time

    Delivery Operations PositionThe Delivery Operations Lead will oversee the final stages of product delivery, including coordination with drivers, managing inventory, and resolving customer complaints. They will lead the operations team to ensure seamless execution of delivery plans.Key AccountabilitiesLead the operations team to achieve delivery goals.Develop...


  • Gujranwala, Punjab, Pakistan Web Excels Full time

    The Sales Person is responsible for selling company services and meeting customer needs while selling services at Web Excels. We aim to elevate results through strategic action and effective execution.Job RequirementsDevelop and refine goal setting skills to achieve strategic objectivesEvaluate common objections and concerns in a professional...


  • Gujranwala, Punjab, Pakistan dnata Airport Services Full time

    Team Leadership Opportunity:As a Service Delivery Executive, you will lead the Make-Up Assembly team to achieve operational excellence. You will develop and implement strategies to improve efficiency and safety, while maintaining a safe working environment.Key Responsibilities:Develop and implement operational procedures to enhance efficiency and...

  • Delivery Lead

    5 days ago


    Gujranwala, Punjab, Pakistan Concord Corporation Pte Ltd Full time

    Seeking an experienced Project Manager to lead the successful execution of projects at Concord Corporation Pte Ltd.ResponsibilitiesPlan and organize project operations to ensure efficient and effective delivery.Mobilize resources, including manpower, transportation, equipment, and tools, to support project needs.Closely monitor project resources and ensure...


  • Gujranwala, Punjab, Pakistan Job Portal - dinCloud Pakistan Full time

    Key ResponsibilitiesThe ideal candidate will be responsible for ensuring compliance with service levels and quality standards through effective monitoring and reconciliation of offshored processes. Additionally, they will lead collaboration with offshore teams and supervise a small team of accountants.About Our CompanyCitco is a global leader in fund...


  • Gujranwala, Punjab, Pakistan E Square Services Private Limited Full time

    Job DescriptionThe Product Delivery Specialist will work closely with the operations team to ensure seamless execution of delivery plans. This includes coordinating with drivers, managing inventory, and resolving customer complaints in a professional manner.ResponsibilitiesEnsure efficient delivery of products to customers.Collaborate with drivers and other...


  • Gujranwala, Punjab, Pakistan BlueSG Pte Ltd Full time

    Leadership in Project DeliveryBlueSG Pte Ltd is a pioneering electric car-sharing service provider, focused on offering convenient and sustainable transportation options. Our primary goal is to complement public transport while minimizing the need for car ownership.We are seeking an experienced Project Delivery Leader to oversee the full project lifecycle,...


  • Gujranwala, Punjab, Pakistan Huawei Technologies Full time

    **About Us**Huawei Technologies is a leading global provider of information and communications technology (ICT) infrastructure and smart devices.


  • Gujranwala, Punjab, Pakistan Persolkelly Full time

    We are looking for a seasoned Customer Service Lead to lead our customer servicing efforts and drive business growth.Main Responsibilities:Provide exceptional customer service and support for credit card services and lifestyle management.Build and maintain strong relationships with high-net-worth individuals.Collaborate with external partners to deliver...


  • Gujranwala, Punjab, Pakistan Pak Elektron Limited (PEL) Full time

    About Pak Elektron Limited (PEL)We are a leading electronics manufacturing company that prides itself on delivering exceptional customer service. As Service Manager, you will play a crucial role in ensuring our customers receive the best possible support.Key Responsibilities:Manage Service Center Operations: Oversee the efficient delivery of customer...


  • Gujranwala, Punjab, Pakistan Paklite Lighting Fixtures & Ballasts Full time

    Paklite Lighting Fixtures & Ballasts seeks a seasoned Customer Service Team Lead to spearhead its customer service initiatives. This role involves developing and implementing strategies to ensure customer satisfaction, managing a team of customer service representatives, and handling face-to-face inquiries from clients.About the RoleThe ideal candidate will...


  • Gujranwala, Punjab, Pakistan ChangeGroup & Prosegur Change Full time

    Job Description:This is an exciting opportunity to join one of the most successful independent retail foreign exchange groups.Your primary responsibility will be to ensure that our operational goals are achieved by acting as a responsible coach and mentor to your colleagues.You'll lead by example, providing guidance and support to help the team excel in...


  • Gujranwala, Punjab, Pakistan Huawei Technologies Full time

    Job Responsibilities:Understand customer pain points and requirements to design and provide service solutions that meet customer needs.Participate in project strategy development, bidding, and negotiation to ensure project deliverability.Responsible for customer fulfillment satisfaction and feasible project delivery.Develop targeted customer service...


  • Gujranwala, Punjab, Pakistan SIA Engineering Company Full time

    Role ProfileThis is a challenging and rewarding role that requires a proactive and solutions-focused individual who can make a significant impact on the organization. As a key member of the team, you will be responsible for ensuring the highest level of service delivery, data accuracy, and regulatory compliance.The ideal candidate will possess strong...


  • Gujranwala, Punjab, Pakistan Kingsmen Exhibits Full time

    Client Relationship ExecutiveKingsmen Exhibits is seeking a results-driven Client Relationship Executive to join our team. In this role, you will be responsible for managing client relationships, developing business opportunities, and overseeing event projects from concept to delivery.Key Responsibilities• Develop and maintain strong relationships with...


  • Gujranwala, Punjab, Pakistan SIA Engineering Company Full time

    Job OverviewThis is an exciting opportunity for a motivated individual to develop their skills and contribute to the growth of SIA Engineering Company.You will be involved in various tasks, including service delivery, data analysis, continuous improvement, and resource management. You will collaborate with internal and external stakeholders, manage resources...


  • Gujranwala, Punjab, Pakistan Pak Elektron Limited (PEL) Full time

    Role SummaryThe Service Manager position is a critical role within our organization, focused on delivering exceptional customer experiences through effective service center operations and complaint management.Main Responsibilities:Operational Efficiency: Lead efforts to maintain high levels of operational efficiency, optimizing service delivery and reducing...


  • Gujranwala, Punjab, Pakistan SATS Full time

    About the RoleThis position is responsible for driving quality management standards and ensuring compliance with regulatory requirements and industry best practices. The ideal candidate will have experience in implementing quality initiatives and maintaining quality management systems.The successful candidate will be able to drive innovation in service...


  • Gujranwala, Punjab, Pakistan Persolkelly Full time

    Job Title: Contract Service Parts Distribution LeadKey Responsibilities:Manage logistics warehouse and distribution operations for major MNC customers in Asia Pacific and Japan.Develop and implement effective logistics strategies to drive business growth and increase efficiency.Collaborate with internal stakeholders to develop and implement effective...


  • Gujranwala, Punjab, Pakistan Persolkelly Full time

    Job TitleFreight Forwarding Team Lead - Export ServicesJob DescriptionAs a Freight Forwarding Team Lead, you will be responsible for managing a team of export specialists, ensuring timely and accurate processing of export work orders. You will establish direct contact with customers, providing exceptional friendly and reliable service, and verify compliance...