Medical Billing Specialist

2 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Revenue Cycle Management Assistant

At Citadel, diversity and inclusion are at the heart of our culture. We welcome individuals from all backgrounds—regardless of gender, ethnicity, age, religion, lifestyle, or disability—and embrace the unique perspectives and experiences they bring. Through teamwork, innovation, and continuous professional development, we empower our employees to thrive and drive progress within the organization.

We're seeking an experienced Revenue Cycle Management (RCM) Assistant to join our team. As a key member of our RCM operations, you will be responsible for supervising staff, assisting with training, scheduling, resolving issues, and potentially filling in for the manager's absence.

The ideal candidate will have excellent leadership skills, a strong understanding of medical billing processes, and the ability to communicate effectively with healthcare providers. You will work closely with our Manager to lead a team of revenue cycle management associates and Team Leads, ensuring smooth operations and resolving billing-related issues.

Your responsibilities will include:
  • Supervising staff, assisting with training, scheduling, resolving issues, and potentially filling in for the manager's absence
  • Overseeing daily operations of RCM services, including medical coding, charge entry, claims submissions, payment posting, follow-up, and reimbursement management
  • Supporting the Manager in leading a team of RCM associates and Team Leads
  • Communicating regularly with healthcare providers to ensure smooth operations and resolve billing-related issues
  • Acting as a liaison with managers and administrators of assigned client components on day-to-day operations
  • Ensuring RCM operations comply with federal laws and departmental protocols
  • Developing and implementing operating policies and procedures in line with regulations
  • Supervising personnel, including work allocation, attendance, and problem resolution
  • Evaluating performance and making recommendations for personnel actions
  • Motivating employees to achieve peak productivity and performance
  • Reviewing operational data to assess the need for procedural revisions and enhancements
  • Participating in designing and implementing systems to enhance revenue and operational efficiency
  • Providing training for staff on policies, systems, procedures, and standards


This role offers a competitive salary package, including Provident Fund, Leave Encashment, Gratuity, Health Insurance, Inflation Bonus, Housing Allowance, Patient Seen Bonus, and Eid Bonus.

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