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Technical Support Coordinator

3 weeks ago

Islamabad, Islamabad, Pakistan Clyro Full time

Clyro is a forward-thinking UI/UX design agency looking for a seasoned Support Services Representative to spearhead our customer support initiatives.

Key Accountabilities:
  • Client Engagement & Support
    • Build trust with clients through responsive, knowledgeable, and empathetic support.
    • Deliver customized solutions to meet client needs and exceed expectations.
  • Process Optimization & Improvement
    • Analyze client interactions and feedback to identify opportunities for process refinement.
    • Collaborate with internal teams to implement improvements and enhance the overall client experience.
  • Knowledge Sharing & Collaboration
    • Contribute to the development of educational resources and knowledge-sharing initiatives.
    • Partner with cross-functional teams to foster a culture of collaboration and continuous learning.