
Technical Support Engineer
19 hours ago
We require a Tech Support Specialist to join our team and provide technical assistance and troubleshooting services for our business clients.
Responsibilities:
- Offer technical support and troubleshoot hardware, software, and network-related issues.
- Maintain and upgrade IT infrastructure to ensure optimal system performance.
- Manage user inquiries, system alerts, and operational tasks efficiently.
- Configure and install software, hardware, and network equipment as needed.
- Work closely with the development and operations teams to implement system improvements.
- Document and analyze technical issues and resolutions for future reference.
Qualifications:
- 1-2 years of experience in IT support or a related field.
- Expert-level knowledge of Windows operating systems and advanced network troubleshooting.
- Proficiency in remote desktop support tools and ticketing systems.
- Ability to work effectively during night shifts and under pressure.
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