Technical Support Engineer

19 hours ago


Karachi, Sindh, Pakistan beBee Careers Full time
Tech Support Specialist Job Opening

We require a Tech Support Specialist to join our team and provide technical assistance and troubleshooting services for our business clients.

Responsibilities:
  • Offer technical support and troubleshoot hardware, software, and network-related issues.
  • Maintain and upgrade IT infrastructure to ensure optimal system performance.
  • Manage user inquiries, system alerts, and operational tasks efficiently.
  • Configure and install software, hardware, and network equipment as needed.
  • Work closely with the development and operations teams to implement system improvements.
  • Document and analyze technical issues and resolutions for future reference.


Qualifications:
  • 1-2 years of experience in IT support or a related field.
  • Expert-level knowledge of Windows operating systems and advanced network troubleshooting.
  • Proficiency in remote desktop support tools and ticketing systems.
  • Ability to work effectively during night shifts and under pressure.


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