E-commerce Sales Specialist

4 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

Job Description:

As a Sales Support and Coordination Expert, you will play a critical role in supporting the sales team to achieve their targets. Your responsibilities will include coordinating with customers, managing sales orders, and preparing reports on key metrics such as sales performance and website traffic.

Main Responsibilities:
  1. Customer Service: Provide excellent customer service, addressing queries and resolving any issues promptly.
  2. Order Management: Efficiently process and manage sales orders, ensuring accuracy and timely delivery of products and services.
  3. Collaboration: Work closely with the sales team to develop targeted marketing strategies, prepare quotes, and create client presentations.
  4. Analysis: Analyze e-commerce performance data to identify trends and areas for improvement.
  5. Inventory Control: Monitor stock levels, coordinate with the warehouse, and ensure adequate product availability for customer orders.
  6. Meeting Organization: Schedule and organize sales meetings, both internally and with clients.
  7. Documentation: Prepare and maintain sales-related documentation, contracts, and agreements.
  8. Platform Management: Manage e-commerce platforms such as Amazon and E-bay.
  9. Issue Resolution: Act as a primary point of contact for customer inquiries and escalations regarding e-commerce orders.


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