Help Desk Technical Lead

2 days ago


Karachi, Sindh, Pakistan Astera Software, Inc. Full time
Job Description

Astera Software, Inc. is seeking an experienced IT & DevOps Engineer to provide technical support and enhance our IT infrastructure.

Key Responsibilities:
  • Configure, install, and maintain IT hardware and software.
  • Provide remote and in-person assistance with system configuration and troubleshooting.
  • Listen attentively to customer questions and concerns.
Requirements:
  • 2-5 years of experience in IT support.
  • Bachelor's degree in Computer Science or related field.
  • CompTia A+, MCSE, CCNA, VMWare, AWS, Azure certifications.
  • Experience with IT Service Management tools.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunity for professional growth and development.
  • Dynamic and supportive work environment.

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