
Community Building Manager
4 days ago
Social Media Community Manager
We are seeking a highly skilled social media community manager to join our team. In this role, you will be responsible for building and maintaining a positive online community that reflects our brand values and personality.
As a social media community manager, you will be tasked with creating and executing a community-building strategy that fosters engagement, loyalty, and advocacy among our followers. This includes monitoring and responding to comments, messages, and reviews in a timely and professional manner.
You will also be responsible for setting up and optimizing company pages within each platform to increase visibility and reach, as well as collaborating with internal stakeholders to ensure consistency across all touchpoints.
Responsibilities:
- Develop and execute a community-building strategy that aligns with business objectives
- Build and maintain a positive online community through engaging content and interactions
- Monitor and respond to comments, messages, and reviews in a timely and professional manner
- Set up and optimize company pages within each platform to increase visibility and reach
- Collaborate with internal stakeholders to ensure consistency across all touchpoints
Requirements:
- Proven experience in social media community management or related fields
- Excellent communication, interpersonal, and problem-solving skills
- Demonstrable experience with social media analytics tools and content management systems
- Adequate knowledge of web design, development, CRO, and SEO principles
- Knowledge of online marketing channels and major marketing concepts
- Positive attitude, detail-oriented, and customer-focused with strong multitasking and organizational abilities
- Fluency in English
- Bachelor's degree in Communications, Marketing, Business, New Media, or Public Relations
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