Customer Conversion Specialist

9 hours ago


Lahore, Punjab, Pakistan Telelinkz Pvt. Ltd Full time

Company Overview: Telelinkz Pvt. Ltd is a leading provider of innovative telecommunications solutions, dedicated to delivering exceptional customer experiences.

Job Description: As a Customer Conversion Specialist at Telelinkz Pvt. Ltd, you will play a crucial role in handling inbound calls and converting them into sales. Your primary goal will be to understand the needs of potential customers, provide them with relevant information, and close the sale.

  • Respond to inbound inquiries via phone and engage with potential customers to understand their needs and interests.
  • Educate customers about our products or services, and provide them with the information they need to make informed purchase decisions.
  • Build strong relationships with customers and proactively follow up with them to ensure their needs are met.
  • Meet or exceed sales targets, and report on progress to senior management.
  • Work collaboratively with other teams within the organization to ensure that customer needs are met and exceeded.

Required Skills and Qualifications:

  • At least 1 year of experience in sales or customer service, preferably in US Cable Internet and Mobility Sales.
  • Exceptional communication and interpersonal skills, with the ability to build strong relationships with customers.
  • Proficiency in English Speaking.
  • Familiarity with CRM software and other sales tools.
  • Excellent verbal and written communication skills.
  • Strong organizational and time management skills, with the ability to multitask and prioritize effectively.
  • Flexible to work night shifts on a permanent basis, i.e., 9:00 Pm - 6:00 Am (Mon-Fri)

Benefits:

  • Competitive salary and commission structure.
  • Company-provided transport facility for Females.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.

Others: If you are a motivated, results-driven individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.



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