Incoming Calls Specialist

In today's fast-paced business environment, call center professionals play a vital role in providing exceptional customer service and support. Their primary responsibility is to interact with customers over the phone, addressing their inquiries, concerns, or requests in a prompt and professional manner. To excel in this role, agents must possess excellent...

Key Performance Indicators:First Call Resolution RateCustomer Satisfaction ScoreAverage Handling TimeSkills and Qualifications:Excellent communication and interpersonal skillsStrong problem-solving and analytical skillsAbility to work in a fast-paced environmentHigh school diploma or equivalent requiredBachelor's degree preferred

Get AI-powered advice on this job and more exclusive features.JS Global Capital Limited - the largest Broking and Investment Banking firm in Pakistan, with a continued leadership position in the domestic capital markets.Role DescriptionThis is a full-time Associate Fixed Income Sales role located in Karachi. The role involves daily tasks related to finance,...

Job SummaryCall Centre Representative Job ProfileThis role involves handling customer inquiries and resolving issues via telephone. The successful candidate will be an effective communicator and problem-solver.Key ResponsibilitiesManage incoming and outgoing calls with professionalismUtilize strong communication skills to resolve customer complaintsMeet or...

About This RoleWe're looking for dedicated representatives who can answer incoming calls and respond to customer inquiries promptly and professionally.They should also make outbound calls to follow up on leads and provide information regarding our services.Our ideal candidate will have strong problem-solving abilities and a customer-oriented mindset.

As a Call Center Officer, you will be the primary point of contact for customers seeking assistance with banking-related inquiries, complaints, and general questions.Key ResponsibilitiesRespond to incoming calls and provide exceptional customer service to address customer concerns and queries.Handle customer requests and resolve issues promptly or escalate...

Customer Acquisition SpecialistWe are seeking a Customer Acquisition Specialist to make outbound calls to potential clients in the US market and present our automotive products/services.Your Key Responsibilities:Making outbound calls to potential clients in the US marketPresenting our automotive products/services with confidenceClosing sales and exceeding...

Zihms is seeking motivated and enthusiastic Call Center Representatives to join our dynamic team.As a representative, you will be responsible for handling inbound and outbound calls across various campaigns, providing exceptional customer service, and ensuring customer satisfaction.Job SpecificationAnswer incoming calls and respond to customer inquiries...

We are looking for skilled individuals to fill Call Center Representative positions, focusing on delivering excellent customer service and support.Key ResponsibilitiesCustomer Support: Handle incoming calls and respond to customer inquiries in a professional manner.Lead Follow-up: Make outbound calls to follow up on leads and provide information about...

Job SummaryWe are seeking an experienced customer service professional to handle incoming and outgoing calls in a timely manner. The ideal candidate will be able to effectively address customer inquiries, complaints, and issues while providing solutions and upselling products and services.