
Call Center Agent
3 weeks ago
Zihms is seeking motivated and enthusiastic Call Center Representatives to join our dynamic team.
As a representative, you will be responsible for handling inbound and outbound calls across various campaigns, providing exceptional customer service, and ensuring customer satisfaction.
Job Specification- Answer incoming calls and respond to customer inquiries promptly and professionally.
- Make outbound calls to follow up on leads and provide information regarding our services.
- Maintain accurate records of customer interactions and transactions in our database.
- Resolve customer complaints effectively.
- Previous experience in a call center or customer service role is preferred.
- Excellent verbal and written communication skills in English.
- Strong problem-solving abilities and a customer-oriented mindset.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Proficient in using computers and call center software.
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Call Center Agent
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