
Technical Service Team Lead
7 days ago
Job Title: Post-Sales Service Manager
Description: We are seeking an experienced and skilled professional to join our team as a Post-Sales Service Manager. In this role, you will be responsible for supervising the daily operations of the technical service team nationwide.
Key Responsibilities:
- Servicing Operations: Ensure strict compliance with equipment and procedural standards, health and safety protocols, and after sales services.
- Project Delivery: Manage timely project delivery, proper product handling, and consistency of operations.
- Training Programs: Develop and conduct customer service training programs and in-house training programs.
- Budget Planning: Plan department budget and oversee service procedures.
Requirements:
- Education: Possess a Bachelor's degree in Biomedical or Electronics.
- Experience: Minimum 5 years of relevant experience in an equivalent position with excellent management skills.
- Personal Qualities: Be highly analytical, efficient, detail-oriented, computer literate, and technically adept.
- Communication Skills: Possess excellent communication and presentation skills.
- Learning Ability: Have a strong learning ability.
- Industry Knowledge: Have knowledge of local competitors and hospitals network and their working environment.
- Negotiation Skills: Have strong contacts with different hospital KOLs.
- Marketing Support: Experience in tackling/supporting marketing activity.
About Us: We operate in the Information Technology sector in Islamabad, Pakistan.
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