Technical Service Team Lead

7 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

Job Title: Post-Sales Service Manager

Description: We are seeking an experienced and skilled professional to join our team as a Post-Sales Service Manager. In this role, you will be responsible for supervising the daily operations of the technical service team nationwide.

Key Responsibilities:

  1. Servicing Operations: Ensure strict compliance with equipment and procedural standards, health and safety protocols, and after sales services.
  2. Project Delivery: Manage timely project delivery, proper product handling, and consistency of operations.
  3. Training Programs: Develop and conduct customer service training programs and in-house training programs.
  4. Budget Planning: Plan department budget and oversee service procedures.

Requirements:

  • Education: Possess a Bachelor's degree in Biomedical or Electronics.
  • Experience: Minimum 5 years of relevant experience in an equivalent position with excellent management skills.
  • Personal Qualities: Be highly analytical, efficient, detail-oriented, computer literate, and technically adept.
  • Communication Skills: Possess excellent communication and presentation skills.
  • Learning Ability: Have a strong learning ability.
  • Industry Knowledge: Have knowledge of local competitors and hospitals network and their working environment.
  • Negotiation Skills: Have strong contacts with different hospital KOLs.
  • Marketing Support: Experience in tackling/supporting marketing activity.

About Us: We operate in the Information Technology sector in Islamabad, Pakistan.


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