Senior Retail Operations Manager

6 hours ago


Lahore, Punjab, Pakistan BRET Consultants Full time

Company Overview:

BRET Consultants is a dynamic retail company seeking an experienced leader to manage our store operations.

Job Description:

We are looking for a seasoned professional with extensive retail management experience, preferably in the fashion industry with a background in shoes. The ideal candidate will have a proven track record of managing and motivating teams to drive sales growth and efficiency.

Responsibilities:

  1. Team Management: Lead and motivate a team of retail professionals to achieve sales targets and provide exceptional customer service.
  2. Stock Control: Manage stock levels, make key decisions about stock control, and maintain accurate inventory records.
  3. Sales Analysis: Analyze sales figures, forecast future sales volumes, and develop strategies to maximize profits.
  4. Staffing: Deal with staffing issues such as interviewing, conducting appraisals, and performance reviews, as well as providing training and development opportunities.
  5. Quality and Safety: Ensure high standards of quality, customer service, and health and safety are maintained.
  6. Customer Service: Respond to customer complaints and comments, and ensure all customers receive a positive experience.
  7. Marketing: Organize special promotions, displays, and events to drive sales and increase brand awareness.

Qualifications:

  • Leadership Skills: Proven ability to lead and motivate a team.
  • Decision Making: Strong decision-making skills, with the ability to analyze data and make informed decisions.
  • Communication Skills: Excellent communication skills, with the ability to effectively communicate with staff, customers, and suppliers.
  • Flexibility: Ability to work flexible hours, including evenings and weekends.


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