Customer Interaction Specialist

2 days ago


Karachi, Sindh, Pakistan beBeeCustomerInteraction Full time 600,000 - 850,000
Job Overview

The role of a Customer Interaction Specialist involves engaging with customers through online chat to provide product information, resolve issues, and answer inquiries.

Key Responsibilities
  • Customer Engagement: Provide excellent customer service via online chat platforms.
  • Product Knowledge: Stay updated on the company's products and services to offer accurate information to customers.
  • Issue Resolution: Effectively resolve customer complaints and issues in a timely manner.
  • Documentation: Maintain detailed records of customer interactions.
Required Skills and Qualifications
  • Excellent Communication: Strong written communication skills to express ideas clearly and professionally.
  • Problem-Solving: Quick problem-solving skills to efficiently resolve customer issues.
  • Technical Proficiency: Basic technical knowledge to troubleshoot customer issues.
  • Adaptability: Ability to learn quickly and adapt to changes in a fast-paced environment.


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