
IT Governance Framework Manager
7 days ago
IT Governance Manager Role Summary:
- This role involves establishing and implementing IT governance frameworks that align with business objectives.
Job Responsibilities:
- Develop, implement, and maintain IT governance frameworks and policies to ensure compliance and mitigate risks.
- Ensure IT processes are aligned with business objectives, regulatory requirements, and industry best practices such as COBIT, ITIL, and ISO 27001.
- Monitor compliance with IT governance policies and standards, including data privacy laws and cybersecurity regulations.
- Conduct periodic IT audits and collaborate with internal and external auditors to ensure adherence to IT governance protocols.
- Risk Management: Identify, evaluate, and manage IT risks associated with the data center, SAP ERP, custom software development, and the HMS.
- Develop and implement risk mitigation strategies to ensure business continuity and resilience.
- Establish a disaster recovery (DR) and business continuity plan (BCP) to minimize downtime and data loss.
- Strategic IT Alignment: Collaborate with stakeholders to ensure IT initiatives are aligned with organizational goals, including operational efficiency and patient care objectives.
- Define and monitor Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to measure IT effectiveness and performance.
- Promote the adoption of governance frameworks across the IT department to enhance decision-making and accountability.
- Technology and Process Oversight: Oversee IT operations in the data center, ensuring high availability, performance, and scalability.
- Monitor the implementation and usage of SAP ERP modules and ensure governance in system customization and updates.
- Guide the governance of custom software development projects, ensuring adherence to Agile/Scrum practices and secure coding standards.
- Ensure the effective management and governance of the Hospital Management System (HMS), ensuring patient data confidentiality, data integrity, and compliance.
- Collaboration and Stakeholder Management: Work with IT and business leaders to identify governance needs and improve IT service delivery.
- Provide governance-related training and awareness to IT and non-IT staff.
- Act as the key liaison between the IT department and external vendors or service providers.
- Continuous Improvement: Identify opportunities to enhance IT governance processes and recommend best practices.
- Evaluate emerging technologies and tools to enhance governance and compliance initiatives.
- Monitor trends in IT governance and recommend strategies for modernization and improvement.
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