Customer Support Specialist
2 days ago
We are seeking a Virtual Assistant to join our team, responsible for providing excellent customer service to tenants, property owners, and other stakeholders through live chat and email.
Responsibilities- Provide support via live chat on the website or other platforms, responding to inquiries about property listings, lease agreements, rent payments, maintenance requests, and other property-related issues.
- Respond to customer inquiries and concerns in a timely and professional manner, providing accurate information and resolving issues effectively.
- Assist with critical issues such as rent payment questions, maintenance requests, lease renewals, and move-in/move-out processes, escalating complex issues to the appropriate team.
- Follow up with customers to ensure their issues are resolved satisfactorily, maintaining detailed records of customer interactions and resolutions in the CRM system.
- Stay updated on property listings, lease agreements, and company policies to provide accurate information to customers, assisting tenants and property owners with property-related inquiries, such as availability, pricing, and amenities.
- Meet or exceed key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction scores, continuously improving chat and email support processes to enhance customer experience.
- Work closely with property managers, maintenance teams, and other support staff to resolve customer issues efficiently, providing feedback to improve customer support tools and processes.
- Bachelor's degree or equivalent
- 1–3 years of experience in customer support, chat support, or a similar role, preferably in property management or real estate.
- Familiarity with live chat and email support tools is a plus.
-
Customer Support Specialist
1 day ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeCustomer Support SpecialistWe are seeking a skilled Customer Support Specialist to handle inbound and outbound calls, providing exceptional customer service and closing sales. This role requires excellent verbal communication and interpersonal skills, as well as strong problem-solving abilities.
-
Customer Support Specialist
1 day ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeCustomer Support and Marketing SpecialistWe are seeking a highly motivated individual to join our team as a Customer Support and Marketing Specialist. The successful candidate will be responsible for handling customer queries, resolving issues, and implementing marketing strategies to enhance our brand presence.
-
Customer Support Specialist
1 day ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob OverviewWe are seeking a skilled Night Customer Support Specialist to join our growing team. The ideal candidate will have at least 1 year of experience in handling inbound and outbound calls, closing sales, and providing exceptional customer support.
-
Customer Support Specialist
6 days ago
Islamabad, Islamabad, Pakistan ContentStudio inc Full timeWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an...
-
Customer Support Specialist
1 day ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeCustomer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team.The successful candidate will provide exceptional support to customers, resolving their queries and concerns in a timely and professional manner.As a key member of our support team, you will be responsible for communicating effectively with customers,...
-
Customer Support Specialist
2 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeAbout the RoleWe are seeking a highly skilled and motivated professional to join our team as a Customer Support Specialist. This role involves engaging with customers, addressing inquiries, and analyzing feedback to enhance product offerings.
-
Support Specialist for Customers
7 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeWe are seeking a highly skilled and motivated individual to join our team as a support specialist for customers. In this role, you will be responsible for providing top-notch customer support through various channels, including phone, email, and chat.Key ResponsibilitiesRespond to customer inquiries in a timely and professional mannerSolve complex customer...
-
Customer Support Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Specialist. As a key member of our Operations department, you will play a vital role in providing exceptional support to our customers by diagnosing technical issues and guiding them through the claim filing process.The ideal candidate will...
-
Customer Support Specialist
31 minutes ago
Islamabad, Islamabad, Pakistan ConnectPro International Full timeJob Title: Customer Support SpecialistLocation: Islamabad, PakistanJob Type: Full TimeSalary: Competitive base salary + commissionDepartment: Customer Success DepartmentJob Summary:As a Customer Support Specialist, you will be responsible for handling inbound and outbound calls, assisting customers and ensuring customer satisfaction. You will play a critical...
-
Customer Support Specialist
1 week ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob Description:The role of a Customer Support Specialist involves handling customer inquiries and issues via various communication channels. Key responsibilities include addressing customer complaints, providing product information, and ensuring timely resolution of issues.Key Responsibilities:Respond to customer inquiries via phone, email, and chatAnalyze...
