
Relationship Development Representative
15 hours ago
Job Summary
We are looking for a skilled Customer Service Representative to handle customer inquiries, resolve issues, and provide exceptional service. This role requires a strong customer-centric approach, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities
- Answer customer inquiries and resolve concerns promptly.
- Maintain high levels of customer satisfaction and retention.
- Update customer records and documentation accurately.
- Collaborate with the team to improve service quality and efficiency.
- Stay updated on product knowledge and industry trends.
Requirements and Qualifications
- Experience in the Homeware industry or a similar business is highly desirable.
- Outstanding communication skills, both verbal and written, are essential.
- A proactive approach to problem-solving and customer satisfaction is crucial.
- The ability to work in a dynamic and fast-paced environment is necessary.
- A team player with a collaborative attitude is required.
- Proficiency in customer service tools and systems such as G Suite, Microsoft Excel/Gsheets is expected.
Benefits and Career Advancement
This role offers a supportive work environment, competitive compensation, and opportunities for career growth and professional development.
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