Emergency Response Coordinator

3 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

Job Title: Emergency Response Coordinator

About the Role:

We are seeking a highly skilled and detail-oriented individual to fill our Dispatcher position. As an Emergency Response Coordinator, you will be responsible for receiving emergency and non-emergency calls, prioritizing them according to urgency and importance, and dispatching field units to appropriate locations.

Key Responsibilities:

  • Receive Calls: Respond to emergency and non-emergency calls, recording significant information and addressing problems and requests.
  • Dispatch Field Units: Use radio, phone, or computer to send crews, vehicles, or other field units to appropriate locations.
  • Maintain Logs: Enter data in computer systems and maintain logs and records of calls, activities, and other information.
  • Prioritize Calls: Prioritize calls according to urgency and importance, ensuring that critical situations are addressed promptly.
  • Coordinate Schedules: Monitor the route and status of field units to coordinate and prioritize their schedule.

Requirements:

  • Experience: Proven experience as a dispatcher or relevant position is required.
  • Skills: Fast typing with experience in data entry, knowledge of procedures and guidelines for emergency situations, proficient in English and Spanish (oral and written), outstanding organizational and multitasking abilities, active listener with excellent communication skills, sound judgment, and critical thinking.
  • Education: High school diploma is required.


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