User Experience Specialist

1 week ago


Karachi, Sindh, Pakistan beBee Careers Full time

Job Title: User Experience Specialist

We are looking for an experienced User Experience Specialist to join our team. In this role, you will be responsible for optimizing the user experience of our mobile banking app.

About the Job:

  • You will work closely with digital teams to refine customer journeys and ensure that the app is easy to use and navigate.
  • You will leverage data to improve CX and address customer pain points, as well as coordinate and analyze user testing with third-party vendors.
  • The successful candidate will have a strong understanding of CX principles and methodologies, as well as experience with user testing & research methods.

Key Responsibilities:

  • UI/UX Optimization: Enhance the mobile banking app interfaces for an intuitive user experience.
  • Collaboration: Work closely with digital teams to refine customer journeys.
  • Customer Communication: Ensure clear and effective messaging across all customer touchpoints.

Requirements:

  • Bachelor's degree in Design, HCI, Computer Science, or a related field.
  • Proven experience in UI/UX design for mobile applications.
  • Strong understanding of CX principles and methodologies.
  • Proficiency in English & Urdu.
  • Experience with user testing & research methods.

What We Offer:

This is a great opportunity to shape the future of digital banking. The successful candidate will have the chance to work on exciting projects and contribute to the development of our mobile banking app.



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