Commercial Success Manager

5 hours ago


Karachi, Sindh, Pakistan Emirates Full time
About the Role

We are seeking a Commercial Success Manager to join our team at Emirates. The successful candidate will be responsible for developing and implementing strategies to drive sales growth, improving customer satisfaction, and enhancing operational efficiency.

Main Responsibilities
  • Develop and implement strategies to improve customer satisfaction, sales performance, and operational efficiency.
  • Manage the retail office team, providing coaching, guidance, and support to ensure they meet and exceed sales targets.
  • Liaise with country management, EGHQ, and other departments to share knowledge, best practices, and ideas.
  • Analyse sales data and trends to identify opportunities for growth and improvement.
Requirements

To be successful in this role, you will need:

  • A minimum of 5 years' experience in commercial or sales roles, preferably in the airline industry.
  • Excellent communication, negotiation, and leadership skills.
  • A working knowledge of retail office procedures and airline industry methodologies.
  • Ability to travel to other cities in Pakistan as required.


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