Sales and Support Representative

6 days ago


Lahore, Punjab, Pakistan podium Full time

About the Opportunity

We are seeking a highly motivated Sales and Support Representative to join our Customer Support team. In this role, you will be responsible for handling incoming sales inquiries, providing product information, and supporting customers through the sales process.

Key Responsibilities:

  1. Handle incoming sales inquiries, providing product information and answering questions.
  2. Support customers through the sales process, from initial inquiry to closing deal.
  3. Work closely with internal teams to ensure seamless handoffs and minimize dropped balls.
  4. Develop and maintain relationships with customers, understanding their business needs and challenges.
  5. Identify opportunities for upselling and cross-selling, developing strategic plans to drive business growth.

Requirements:

  1. Must possess excellent communication and relationship-building skills.
  2. Proven experience in sales and customer support, with a focus on building strong customer relationships.
  3. Ability to work independently and as part of a team, with strong prioritization and time management skills.
  4. Familiarity with web technologies, such as HTML, CSS, and JavaScript.
  5. Knowledge of CRM systems, such as Salesforce, Zendesk, or ServiceNow.
  6. Availability to work during U.S. business hours.


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