
Multicultural Client Engagement Manager
2 weeks ago
Join Our Team:
We're a fast-paced B2B startup specializing in innovative solutions for hospitality and marketing within large enterprises.
As a Client Happiness Analyst, you'll play a crucial role in delivering exceptional customer experiences and building strong relationships.
Your Key Responsibilities:
- Support clients through chat, email, and virtual calls, showcasing active listening and empathy.
- Meet KPIs for response time, average handling time, and customer satisfaction.
- Investigate client queries, identify issues, and report findings to the development team.
- Stay updated on tech and platform developments through continuous learning.
- Collaborate with team members to optimize platform performance.
- Become an expert on the InEvent product, providing valuable insights and recommendations.
Requirements:
- Fluent German and English language proficiency for effective global communication.
- Experience in Customer Success or similar roles.
- Background in SaaS or tech companies.
- Excellent communication skills, empathy, and adaptability.
- Flexible schedule to accommodate EMEA hours, Tuesday to Saturday, 3am-11am Eastern Time.
- Ability to continuously learn in a dynamic startup environment.
What We Offer:
- Health Insurance.
- Paid Time Off (PTO).
- Monthly Lunch days and activities.
- Birthday Gift and Work Anniversary Gifts.
Contract Details: Permanent, Full-time position (40h/week), with an Independent Contractor status.
-
Client Engagement Specialist
6 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeWe are searching for skilled Client Engagement Specialists to contribute to our team's success. As a Client Engagement Specialist, you will work closely with clients to understand their needs and preferences. Some of your main tasks include:Main Responsibilities:Assess client requirements and create customized solutions.Explain and present relevant property...
-
Client Engagement Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan DegiTech Centre - SMC Private Limited Full timeTeam Leadership Opportunity:DegiTech Centre - SMC Private Limited is looking for an experienced Team Leader to join its team. The successful candidate will be responsible for leading daily operations and driving client satisfaction.The ideal candidate will have a strong understanding of team management and customer service principles.Responsibilities:Oversee...
-
Client Engagement Representative
1 week ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeAbout this Opportunity:This is a unique opportunity to join our team as a Client Engagement Representative and drive business growth by identifying prospects, expanding sales pipelines, and collaborating with channel partners.Responsibilities:Becoming familiar with all products and services offered by our company and developing an in-depth understanding of...
-
Client Engagement Specialist
2 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeThe Client Engagement Specialist will be responsible for building and maintaining strong relationships with our clients. Your daily responsibilities will include:Managing a portfolio of straightforward value relationships, achieving set KPIs and outcomes.Supporting the team in following up on partner meetings, coordinating with relevant teams as...
-
Client Engagement Specialist
5 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob SummaryA reputable organization is looking for a Marketing Specialist to manage client relationships and coordinate project delivery.Main Responsibilities:Develop a deep understanding of client needs and preferences.Estimate project requirements and negotiate project scope.Foster strong relationships with clients to ensure successful project...
-
Client Engagement Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan Spantronics Pvt Ltd Full timeRole OverviewSpend exciting days shaping the customer experience at Spantronics Pvt Ltd! We're passionate about empowering individuals to unleash their full potential and thriving in our rapidly evolving world.Key ResponsibilitiesDemonstrate strong teamwork spirit and collaborate effectively with other departments.Perform duties efficiently under the...
-
Client Success Manager
5 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob DescriptionPosition Title: Client Success ManagerResponsibilities:Build and maintain strong client relationships as the primary contact.Schedule regular meetings to understand and deepen client engagement.Collaborate across departments to develop tailored success strategies.Identify opportunities for product/service improvements to meet client...
-
Prospect Engagement Manager
4 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeAs a Prospect Engagement Manager, you will play a crucial role in driving business growth by identifying, engaging, and qualifying potential customers. You will be responsible for prospecting and engaging potential clients through various channels, including cold calls, emails, and social media.Key Responsibilities:Prospect and engage potential clients...
-
Client Relationship Manager
1 week ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob Summary:"We are seeking an experienced Client Relationship Manager to join our team. As a key member of our sales department, you will be responsible for building and maintaining strong relationships with clients to drive sales growth. Your key tasks will include:">Client Engagement: Engage with clients to understand their needs and preferences.Proposal...
-
Engagement Manager
1 week ago
Islamabad, Islamabad, Pakistan beBee Careers Full timePosition DescriptionThe Engagement Manager is responsible for developing and implementing strategies to engage stakeholders, promote the organization's mission, and build relationships with key partners. This role requires excellent communication, interpersonal, and project management skills.Main Responsibilities:Develop and implement strategies to engage...