
Client Support Professional
2 weeks ago
In this role, you will have the opportunity to make a real difference in customers' lives by delivering exceptional customer experiences. As a Customer Service Officer, you will be responsible for handling customer inquiries via phone, email, and chat, and providing timely resolutions to customer issues.
Your strong communication skills and ability to articulate complex information in a clear and concise manner will be essential in this role. You will also work closely with internal teams to ensure seamless customer journeys and provide feedback to improve the customer experience.
We are seeking a highly motivated individual who is passionate about delivering outstanding customer service and committed to achieving high levels of customer satisfaction.
Responsibilities:
- Provide product information and support to customers
- Collaborate with internal teams to resolve customer issues
- Develop and maintain knowledge of products and services
- Provide feedback to improve customer experience
Qualifications:
- Degree in Business Administration or related field
- Experience in customer service or related field
- Excellent communication and interpersonal skills
- Ability to work in a team environment
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