
Retail Sales Executive
4 days ago
This Retail Sales position plays a pivotal role in driving business growth by meeting sales targets and delivering exceptional customer experiences.
- Key Responsibilities:
- The incumbent will be responsible for achieving sales targets, fostering strong relationships with customers, and ensuring seamless sales processes are in place.
- Follow up on client deliveries, payments, and receivables to maintain a smooth workflow.
- Prepare quotations and process sales orders efficiently.
- Gather valuable customer feedback to inform service improvements and product development.
- Stay informed about stock status to ensure timely availability of products.
- Maintain follow-up on delivered items to ensure they meet quality standards.
- Ensure display items are attractively placed, priced correctly, and maintained at optimal cleanliness levels.
- Track customer orders through the system and coordinate with relevant departments to guarantee timely deliveries.
- Address customer complaints, escalate issues to the complaint section, and follow up on resolutions regarding goods and shortages.
Requirements:
- A minimum of 2 years' experience in retail or showroom sales is essential.
- Exceptional communication and customer service skills are crucial for success in this role.
- Familiarity with sales processes and order management is necessary.
- The ability to work collaboratively with internal teams is vital for achieving team goals.
- An organized, proactive, and result-driven mindset is required.
What We Offer:
- Medical Insurance
- Provident Fund
- EOBI
- Commissions/Incentives
- Paid Leaves
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