Business Development Liaison

2 days ago


Islamabad, Islamabad, Pakistan MTBC Full time
Job Title: Senior Client Account Manager

About the Role

This position is ideal for individuals who excel in building and maintaining strong relationships with clients. As a key member of our team, you will be responsible for improving and maintaining client satisfaction through effective communication and proactive issue resolution.


Responsibilities
  • Act as a liaison between MTBC and US-based clients to address various concerns.
  • Provide clients with easy access to resources that help them resolve their day-to-day queries.
  • Conduct regular proactive meetings over the phone to ensure all issues are being addressed.

Requirements
  • Highly proficient in English with excellent verbal communication skills.
  • Fluent spoken English with full confidence.
  • Strong understanding of the impact of attitude in handling calls professionally.
  • Ability to apply proper telephone etiquette to satisfy various customer situations.
  • International call center experience is an added advantage.
  • Good knowledge of computer troubleshooting.

About Us

We are a leading provider of healthcare services, dedicated to delivering high-quality solutions to our clients. If you are a motivated individual who is passionate about building strong relationships with clients, we encourage you to apply for this exciting opportunity.



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