
Business Development Liaison
2 days ago
About the Role
This position is ideal for individuals who excel in building and maintaining strong relationships with clients. As a key member of our team, you will be responsible for improving and maintaining client satisfaction through effective communication and proactive issue resolution.
Responsibilities
- Act as a liaison between MTBC and US-based clients to address various concerns.
- Provide clients with easy access to resources that help them resolve their day-to-day queries.
- Conduct regular proactive meetings over the phone to ensure all issues are being addressed.
Requirements
- Highly proficient in English with excellent verbal communication skills.
- Fluent spoken English with full confidence.
- Strong understanding of the impact of attitude in handling calls professionally.
- Ability to apply proper telephone etiquette to satisfy various customer situations.
- International call center experience is an added advantage.
- Good knowledge of computer troubleshooting.
About Us
We are a leading provider of healthcare services, dedicated to delivering high-quality solutions to our clients. If you are a motivated individual who is passionate about building strong relationships with clients, we encourage you to apply for this exciting opportunity.
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