Support Operations Manager

2 weeks ago


Karachi, Sindh, Pakistan beBee Careers Full time
Job Profile:

The Support Operations Manager will oversee the delivery of exceptional support to our clients. This includes managing a team of support specialists and ensuring that all client inquiries are addressed efficiently and effectively.

Responsibilities:
  • Lead a team of support specialists to deliver high-quality support to clients.
  • Develop and implement processes to improve support efficiency and effectiveness.
  • Collaborate with internal teams to ensure seamless client onboarding and resolution of complex issues.
Requirements:
  • Proven leadership and management skills.
  • Ability to develop and implement process improvements.
  • Familiarity with POS systems, payment solutions, and business software is a plus.


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