Inbound Call Center Representative

2 weeks ago

Hasilpur, Punjab, Pakistan beBee Careers Full time
Job Description: Our company seeks a Night Full-Time Call Center Agent for Inbound Calls. As a key member of our team, you will be responsible for handling customer inquiries and providing accurate information to resolve issues efficiently.

We pride ourselves on delivering high-quality products and accessories. To achieve this goal, we need enthusiastic fresh graduates eager to contribute to our growth and help serve our clients.

Your responsibilities will include:

  1. Handling inbound calls from customers with product-related inquiries.
  2. Providing accurate product information and resolving customer complaints effectively.
  3. Documenting customer interactions and maintaining detailed records.
  4. Collaborating with team members to enhance customer satisfaction.
  5. Maintaining high standards of service by upholding company policies.

Job Specification:

  1. You must possess excellent verbal communication skills to interact with customers effectively.
  2. Strong problem-solving abilities are essential for resolving complex customer issues.
  3. A basic knowledge of automotive products is beneficial but not mandatory.
  4. Proficiency in using computers and call center software is required.
  5. You should be able to work efficiently in a fast-paced environment.
Job Benefits:

Incentives are available to motivate employees to deliver exceptional performance.

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