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Client Relationship Expert
3 days ago
R B Direct Marketing seeks a skilled Client Service Representative to join our team. As a key member of our marketing department, you will be responsible for delivering exceptional client service and ensuring the successful execution of marketing campaigns.
We are looking for someone with a strong understanding of the marketing industry, excellent communication skills, and experience working with CRM software.
Main Responsibilities:- BUILD STRONG RELATIONSHIPS WITH CLIENTS THROUGH REGULAR COMMUNICATION AND UPDATES.
- COLLABORATE WITH INTERNAL TEAMS TO DEVELOP INNOVATIVE MARKETING STRATEGIES THAT MEET CLIENT OBJECTIVES.
- ANALYZE CAMPAIGN PERFORMANCE DATA TO PROVIDE VALUABLE INSIGHTS TO CLIENTS.
- ADDRESS CLIENT CONCERNS AND ISSUES IN A PROMPT AND PROFESSIONAL MANNER.
- MINIMUM 2 YEARS OF EXPERIENCE AS A CLIENT SERVICE REPRESENTATIVE IN THE MARKETING INDUSTRY.
- STRONG COMMUNICATION AND PROBLEM-SOLVING SKILLS TO DRIVE BUSINESS GROWTH.
- FAMILIARITY WITH CRM SOFTWARE AND MARKETING TOOLS TO STREAMLINE PROCESSES.
- ABILITY TO WORK UNDER PRESSURE AND MEET DEADLINES WHILE MAINTAINING ATTENTION TO DETAIL.
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