
Client Relationship Manager
1 day ago
About the Role:
The Client Relationship Manager will play a crucial role in building and maintaining relationships with customers. This will involve identifying and evaluating customer needs, delivering exceptional satisfaction, and managing complaints in a timely manner.
Key responsibilities will include maintaining strong verbal and written correspondence with stakeholders, building sustainable relationships based on trust and open communication, and possessing excellent English communication skills, both verbally and in writing.
Responsibilities:
- Build and maintain relationships with customers
- Identify and evaluate customer needs
- Deliver exceptional satisfaction to customers
- Manage complaints in a timely manner
- Maintain strong verbal and written correspondence with stakeholders
Requirements:
- Excellent English Communication (Verbal & Writing)
- Excellent Interpersonal Skills
- Ability to prioritise and plan effectively
- Analytical Skills
- Team Player
- Strong Work Ethics
- Time Management Skills
What We Offer:
- Salary (As per the Interview)
- EOBI
- Provident Fund
- Monthly Bonus
- Monthly Lunch/Dinner
- Yearly Increment
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