Senior Customer Experience Manager

2 days ago


Multan, Punjab, Pakistan beBeeOperations Full time 5,000,000 - 8,000,000

The role of Operations Manager entails key responsibilities including customer interaction management, appointment coordination and feedback analysis to drive service excellence.

Job Overview
  • Customer Service Expertise: Strong focus on delivering exceptional customer experiences
  • Communication Skills: Excellent verbal and written English proficiency

The ideal candidate will have experience working in Information Technology and Services, preferably in a similar operations or customer support role. If you are a detail-oriented individual with excellent problem-solving skills and a passion for building long-term customer relationships, we encourage you to apply.

Key Responsibilities:
  1. Manage customer interactions via phone, email and other communication channels
  2. Coordinate appointments and meetings with customers and internal teams
  3. Collect and analyze customer feedback to improve services
  4. Develop and implement strategies to increase customer satisfaction and loyalty


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