Quality Assurance and Sales Leadership Expert
21 hours ago
Job Overview:
We are seeking an experienced Team Lead to join our IT training program team. The ideal candidate will have a passion for education, strong communication skills, and the ability to motivate a team to achieve and exceed sales targets while maintaining exceptional quality in service delivery.
About the Role:
The Team Lead for Sales and Quality Assurance will be responsible for driving sales initiatives, managing the sales team, and ensuring the highest quality standards in our training programs.
Main Responsibilities:
- Sales Leadership:
- Develop and implement sales strategies to achieve enrollment targets for IT training programs.
- Lead, mentor, and motivate the sales team to enhance performance and achieve individual and team goals.
- Analyze sales metrics and prepare regular reports for management, identifying trends and areas for improvement.
- Quality Assurance:
- Oversee the quality assurance process for training delivery, ensuring programs meet industry standards and institutional guidelines.
- Conduct regular audits of training sessions, gathering feedback from trainers and students to assess program effectiveness.
- Training and Development:
- Conduct training sessions for the sales team on product knowledge, sales techniques, and customer service best practices.
- Assist in the onboarding process for new team members, providing training and resources to ensure their success.
Qualifications:
- Bachelor's degree in Business Administration, Sales, Marketing, Education, or a related field.
- Proven experience in sales leadership, preferably in the education or training sector.
- Strong understanding of quality assurance processes and metrics.
Benefits:
- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance.
- Opportunities for professional development and continuing education.
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