Medical Documentation Coordinator

2 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

Role Overview

We are seeking a skilled and confident Customer Support Representative to join our team. As a CSR, you will be responsible for communicating with doctors' offices to obtain required medical documents and ensuring timely follow-ups.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to handle difficult conversations with patience and professionalism.

Main Responsibilities

  • Explain documentation requirements to healthcare providers.
  • Maintain a professional tone during conversations.
  • Communicate with patients to explain situations and guide them to follow up with their doctors.
  • Document call details and update internal systems.
  • Collaborate with team members to ensure smooth workflow.

Necessary Skills

  • Excellent English communication skills.
  • Previous experience in customer support or healthcare industry.
  • Strong interpersonal and persuasion skills.
  • Ability to handle difficult conversations.
  • Good computer and data entry skills.


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