
Phone Contract Upgrade Advisor
1 day ago
We are hiring Sales and Support Specialists to join our team. The ideal candidate will have excellent communication skills, fluency in English, and a positive mindset.
The job involves making calls to existing O2 customers, understanding their needs, and suggesting upgrades to new contracts. The successful candidate will be responsible for:
- Making calls to existing O2 customers.
- Understanding customer needs and making suggestions for upgrading to new contracts.
Responsibilities:
- Develop and maintain relationships with existing O2 customers.
- Upsell and cross-sell new contracts to existing customers.
- Provide exceptional customer service.
Requirements:
- Fluent English with a good accent.
- Excellent communication and interpersonal skills.
- Persuasion and negotiation skills.
- Time management skills.
Perks:
- A competitive salary package.
- Opportunities for growth and learning.
- A friendly work environment.
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