Operations Management Lead

2 days ago


Karachi, Sindh, Pakistan Skyray Ventures Full time
Key Responsibilities
  1. Recruitment and Talent Management: Oversee the recruitment process, including interviewing, hiring, and onboarding new talent.
  2. Employee Relations and Performance: Manage employee relations, performance, and align recruitment needs.
  3. Operational Alignment: Collaborate with marketing to ensure operational capabilities align with marketing goals.
  4. Process Optimization: Optimize processes to support the sales team in lead generation and client management.
  5. Customer Satisfaction: Drive customer satisfaction initiatives and maintain high client relations standards.
  6. Daily Operations: Manage daily operations across various teams, ensuring efficiency and effectiveness.
  7. Strategic Implementation: Work closely with the executive team to implement company-wide strategies.
  8. KPI Monitoring: Monitor KPIs, create reports, and evaluate operational performance.
  9. Conflict Resolution: Resolve conflicts and provide mediation solutions for smooth workflows.


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