
Operations Fulfilment Lead
3 weeks ago
Experience: 3+ years of experience in operational management
We are looking for a detail-oriented and efficient Fulfilment Lead to join our team. As a Fulfilment Lead, you will play a pivotal role in ensuring the accurate and timely processing of customer orders.
DescriptionThe ideal candidate should possess strong organizational skills, attention to detail, and the ability to work collaboratively in a fast-paced Operations environment.Responsibilities
- Organize and prioritize incoming customer orders for processing
- Manage the day-to-day operations of the organization
- Utilize warehouse management systems to track inventory movements, update order statuses, and maintain accurate records
- Develop, implement, and manage operational processes and systems to ensure efficiency and customer satisfaction
- Collaborate with team members to optimize order fulfilment processes and meet daily shipping deadlines
- Conduct regular quality checks on picked items to ensure order accuracy and completeness
- Assist in Dispatching and inspecting out going shipments, verifying quantities and quality of products
- Communicate effectively with other team members to address any issues or discrepancies in the fulfilment process
- Maintain a clean and organized work environment, following safety guidelines and best practices
- Continuously seek opportunities for process improvement and contribute to the overall efficiency of the fulfilment operations
Requirements and Skills
- Bachelor's degree in business, operations, or related field
- 3+ years of experience in operational management
- Proven experience as a Fulfilment Specialist or in a similar Operations role
- Excellent leadership skills, communication and interpersonal skills
- Strong problem-solving and analytical skills
- Proficient in Microsoft Office and other related software
- Ability to work in a fast-paced environment and meet tight deadlines
- Proficiency in using warehouse management systems and related technology
- Flexibility to adapt to changing priorities and tasks as needed
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